Privacy Policy

Last updated: 10/30/2024

1. Overview
Community Connect Homecare values your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use and share it, and your rights in relation to that information.

2. Information Collection

• Personal Data: This includes information you provide, such as your name, email, phone number, and address when you contact us or book a service.
• Health Information: If you receive care from us, we may collect health-related data relevant to the services provided.
• Usage Data: We collect details about how you interact with our website, including your IP address, browser type, and site behavior. We may use cookies and similar tracking technologies to enhance the user experience.

3. Purpose of Data Collection
We collect and use data for the following purposes:

• Service Delivery: To provide and personalize our elderly care services.
• Communication: To contact you regarding updates, service changes, and important information.
• Service Improvement: To analyze usage trends, improve our website, and develop new services.
• Compliance and Security: To comply with legal obligations and maintain a secure environment.

4. Data Sharing and Disclosure
We may share your information only in the following situations:

• With Service Providers: Such as payment processors, IT service providers, or partners helping us deliver services.
• Legal Obligations: If required by law or to protect the rights and safety of our clients, we may share relevant data with authorities.
• With Your Consent: In cases where consent is necessary for certain actions, we will request your explicit approval.

5. Security of Information
We prioritize protecting your data with robust security measures, such as encrypted storage and secure access protocols. However, no method of online transmission or storage is entirely secure, so we cannot guarantee absolute protection.

6. Your Rights
You have rights regarding your data:

• Access: You may request access to the personal data we hold about you.
• Correction: If any data is inaccurate or outdated, you may request a correction.
• Deletion: In certain circumstances, you can request the deletion of your personal data.
• Data Portability: You may ask to receive a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

7. Cookie Policy
Our website uses cookies to track usage and improve your browsing experience. You can control your cookie preferences in your browser settings. However, disabling cookies may impact some functionality on our website.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites and encourage you to review their policies before engaging with them.

9. Children’s Privacy
We do not provide services to or knowingly collect information from children under the age of 13.

10. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page, and the “Last updated” date will reflect the most recent revision.

11. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your data, please contact us